I very rarely get clients who fail to keep appointments, let alone those who pay in advance! But it has happened.

Last week I was asked for an emergency appointment, having explained that new clients have to go through an intake interview and then we decide the best way forward and if necessary make an appointment.

The client arrived early for the interview and was very hyper in terms of nervous energy. We had the usual discussion and then started looking at the case background. Things were going really well. The client was amazed when I did a heavy/light arm test followed by a handlock - all while he was 'awake' as he put it. He was so impressed that he even paid in advance for his first therapy session which was due two days later, the Sunday.

He never arrived. I was unable to contact either of his phone numbers that evening or the next day. I thought that maybe he had heard Monday instead of Sunday so I prepared again the next day - still no client. Several attempts at contact have failed. I will see if he shows up tonight.

If not then I will write to him to see what has happened. I'll let you know what happens...